How it works
One question. Three steps.
Built around a decision you need to make.
- 1
Choose what to learn
One product, one decision. You review the study before anyone is invited.
We draft the study from your context. You approve it.
- 2
Invite the right people
Your customers or community get a link. They answer by voice or chat, in their own words, with follow-ups that get to the reason.
AI asks follow-ups based on each answer. People answer in their own words.
- 3
Explore the findings
Every finding links to the conversations behind it, with a next step worth testing.
AI groups answers and links each finding to its sources. Your team decides what they mean.
Who does what
You bring three things. We handle the rest.
You bring
- The product
- One question
- Your customers or community
- The study and the invitation
- The conversations
- The findings, with the evidence
Privacy and study access
Agree on access before inviting anyone.
Who sees what, and what participants are told, is agreed first.
Study accessFold desk collectible
Private study- Product contextYour team
- Study materialsParticipants
- ConversationsYour team
- FindingsYour team
- Participants are toldHow answers are used
Before a study begins
What we agree, with whom.
Written terms, in plain language.
With your team
- Who sees context, conversations and findings is named first.
- Participants see only the study materials they need.
- Findings and conversations are shared with the people you name.
- Retention and deletion are agreed in writing.
With participants
- You see what the study is for and how answers are used.
- Conversations are short, by voice or chat. You can stop at any time.
- Answers are used for that study, by the brand that ran it.
- Invited to a study? Get in touch.
Request a demo
Request a demo See tellberry on your product.
Bring a product and one decision.